Question 1

What does ReconReady convert?

Accepted Answer

ReconReady is designed to turn PDF bank-statement pages into structured transaction rows that can be reviewed and exported as CSV.

Question 2

Is the output guaranteed to be perfect?

Accepted Answer

No responsible converter should promise that. Statement layouts and document quality vary. The intended workflow keeps the source and extracted rows visible so dates, descriptions, signs, amounts, and balances can be checked before export.

Question 3

Can I edit rows before export?

Accepted Answer

Review and exception handling are product priorities. The production application must confirm exactly which fields can be edited, excluded, or reprocessed before this capability is marketed.

Question 4

Does ReconReady reconcile my account?

Accepted Answer

No. The service prepares transaction rows for the next accounting step. The promise is ready to reconcile—not automatically reconciled.

Question 5

Which PDF works best?

Accepted Answer

Use the original digital PDF downloaded from the bank. Printed scans, photographs, and image-only documents need separate testing and may produce weaker results.

Question 6

Which South African banks are covered?

Accepted Answer

The launch content focuses on FNB, Standard Bank, Absa, Nedbank, and Capitec because they align with Bluubin’s existing bank-statement capability. Exact account types and tested layouts must be published before production launch.

Question 7

Can I upload a password-protected statement?

Accepted Answer

Remove the password from a working copy locally before upload. ReconReady should never ask for online-banking credentials.

Question 8

What if my bank changes its statement layout?

Accepted Answer

The bank page should show when a layout was last tested. If extraction fails or rows look unusual, do not continue blindly; report the layout and retain the source PDF.

Question 9

What is one credit?

Accepted Answer

One credit equals one successfully processed PDF page. A six-page statement uses six credits.

Question 10

How does the free trial work?

Accepted Answer

The proposed launch offer gives a verified new account 10 page credits without requiring a payment card.

Question 11

Are failed pages charged?

Accepted Answer

The recommended rule is not to charge failed or unreadable pages, or to return the credit automatically. The final product terms must state the implemented rule clearly.

Question 12

Do I need a subscription?

Accepted Answer

No. ReconReady is positioned as pay as you go. The proposed page packs are purchased when needed rather than billed monthly.

Question 13

How long is the source PDF retained?

Accepted Answer

A precise period has not been fabricated for this concept. The production Security & Data and Privacy pages must publish the verified source-file retention period and any early-deletion control before live uploads are invited.

Question 14

Is customer data used to train models?

Accepted Answer

The site will only say no if that is technically and contractually true across ReconReady and every relevant provider. The final policy must state the actual scope explicitly.

Question 15

Who can access an uploaded statement?

Accepted Answer

The production policy must identify normal system access, exceptional support access, role restrictions, logging, and the conditions under which authorised staff may view customer data.

Question 16

Is ReconReady POPIA compliant?

Accepted Answer

The site should not rely on a bare compliance badge. It must publish the operating entity, purposes, retention, safeguards, subprocessors, rights process, Information Officer details, and incident contact so customers can assess the service.

Question 17

Can I use the CSV with Sage or Pastel?

Accepted Answer

Use the Sage and Pastel workflow guide to prepare a working copy against the current importer or Bank Manager requirements. No partnership or automatic direct import is implied.

Question 18

Can I use the CSV with Xero or QuickBooks?

Accepted Answer

Yes as source data for a controlled mapping workflow. Compare the current destination template, preserve the clean export, and test a short statement period before a full import.

Question 19

Can I open the file in Excel?

Accepted Answer

Yes. A generic CSV is naturally suited to spreadsheet review, filtering, and classification. Keep the original PDF and compare totals and balances before relying on the spreadsheet.

Bank-statement conversion
questions, answered.

Conversion questions.

Files and banks questions.

Credits and pricing questions.

Data and privacy questions.

Accounting workflows questions.

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Bank-statement conversionquestions, answered.