Conversion support
A file failed, a row looks wrong, or the output needs review.
Contact and support
Tell us the workflow.
Not your banking secrets.
Ask about a bank layout, accounting destination, practice use, or the data process. Do not send online-banking credentials or an unredacted statement through a general enquiry form.
Concept form · submission endpoint not yet connected
Useful context to include
- Bank and account type
- Digital PDF or scanned source
- Statement date or layout version
- Intended spreadsheet or accounting destination
- Error wording without confidential data
01Choose the right route
A faster answer starts with the question type.
Practice enquiry
Volume, repeat workflow, or future team functionality.
Security and privacy
Retention, access, deletion, subprocessors, or a rights request.
Bank-format request
A South African bank or statement type is not listed yet.
02Prepare an enquiry
Enough context. No confidential attachment.
This form is designed for the marketing-site concept. A secure production support workflow should provide authenticated upload or redaction guidance where a real statement is needed.
Use Bluubin’s live contact page10 pages / free trial
The quickest product answer may be a real test.
Use the first ten pages free, compare the rows, and contact support with the specific exception—not the whole confidential statement.